{"id":72,"date":"2022-12-14T12:54:33","date_gmt":"2022-12-14T12:54:33","guid":{"rendered":"https:\/\/www.royaledinburghticket.com\/?page_id=72"},"modified":"2026-03-30T14:30:17","modified_gmt":"2026-03-30T14:30:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.royaledinburghticket.com\/en\/faq\/","title":{"rendered":"Questions &amp; Answers"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"0-wie-funktioniert-das-royal-ticket\">How does the Royal Ticket work?<\/h2>\n\n\n\n<p>With the Royal Edinburgh Ticket you can visit three top attractions in Edinburgh for free. You can also use the hop-on hop-off buses free of charge.<\/p>\n\n\n\n<p>Buy the Royal Edinburgh Ticket online and show it on your phone at the starting point of the city tour. The staff on site will reserve a time slot ticket for the Edinburgh Castle for you. You can use the buses for 48 hours from the first trip. You can visit the other attractions at any time.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-26c0da61 gb-headline-text\" id=\"1-welche-attraktionen-sind-enthalten\">What attractions are included?<\/h2>\n\n\n\n<p>The Royal Edinburgh Ticket includes four benefits:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>48 hours hop-on\/hop-off bus<\/li>\n\n\n\n<li>Free entry to the Edinburgh Castle<\/li>\n\n\n\n<li>Free entry to the Palace of Holyroodhouse<\/li>\n\n\n\n<li>Free entry to the Royal Yacht Britannia<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-0405aa48 gb-headline-text\" id=\"2-kann-ich-%C3%B6ffentliche-verkehrsmittel-nutzen\">Can I use public transport?<\/h2>\n\n\n\n<p>No, the Royal Edinburgh Ticket does not allow you to use the city's public transport. However, you can ride the hop-on\/hop-off buses run by Edinburgh Bus Tours for 48 hours.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-58cd1253 gb-headline-text\" id=\"3-spare-ich-geld-mit-dem-ticket\">Do I save money with the ticket?<\/h2>\n\n\n\n<p>Yes, if you use all the services of Royal Edinburgh Ticket, you will save at least \u00a312.40 compared to individual tickets available online. If you buy your tickets on site, they will be even more expensive. The saving with the Royal Edinburgh Ticket is then even greater.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-df3026ac gb-headline-text\" id=\"4-wann-sollte-ich-das-ticket-kaufen\">When should I buy the ticket?<\/h2>\n\n\n\n<p>You can buy the Royal Edinburgh Ticket at any time before you travel. Also, if you are already in Edinburgh, you can buy the ticket on the internet and save it on your phone.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-e4bb7d52 gb-headline-text\" id=\"5-kann-ich-die-attraktionen-jederzeit-besuchen\">Can I visit the attractions at any time?<\/h2>\n\n\n\n<p>You can visit the Royal Yacht Britannia at any time with your ticket. The yacht is open from Monday to Sunday. You can also visit the Palace of Holyroodhouse at any time during opening hours. The palace is closed on Tuesdays and Wednesdays (except from 21\/05\/2026 to 14\/09\/2026). For the Edinburgh Castle you will receive a ticket with time slot reservation. You can only visit the castle during this time slot.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-7862936c gb-headline-text\" id=\"6-gibt-es-ein-royal-ticket-f%C3%BCr-kinder\">Is there a Royal Ticket for children?<\/h2>\n\n\n\n<p>Yes, there is a reduced Royal Edinburgh Ticket for children between 5 and 15 years. Children under 5 do not need their own ticket.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7-kann-ich-das-ticket-f%C3%BCr-mehrere-reisende-kaufen\">Can I buy the ticket for more than one passenger?<\/h2>\n\n\n\n<p>Yes, you can buy as many Royal Edinburgh Tickets as you like in one booking process. After booking, you can forward the tickets to other travellers or print them out.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-b669aa70 gb-headline-text\" id=\"8-kann-ich-den-kauf-stornieren\">Can I cancel the purchase?<\/h2>\n\n\n\n<p>No, the Royal Edinburgh Ticket is non-refundable. Only book it when your travel dates are certain.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-8e6854a6 gb-headline-text\" id=\"9-wie-erreiche-ich-den-kundenservice\">How do I reach the customer service?<\/h2>\n\n\n\n<p>If you have any questions, please contact Tiqets.com customer service by email (<a href=\"mailto:customerservice@tiqets.com\" target=\"_blank\" rel=\"noreferrer noopener\">customerservice@tiqets.com<\/a>), <a href=\"https:\/\/support.tiqets.com\/lang\/en_us\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"Chat or WhatsApp\">Chat or WhatsApp<\/a>.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-e52012af gb-headline-text\" id=\"10-gibt-es-alternativen-zum-royal-ticket\">Are there alternatives to the Royal Ticket?<\/h2>\n\n\n\n<p>You can buy individual tickets for all attractions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hop-on-hop-off.net\/en\/edinburgh\/\" target=\"_blank\" rel=\"noopener sponsored\" title=\"\">Edinburgh hop-on hop-off bus<\/a><\/li>\n\n\n\n<li>Edinburgh Castle<\/li>\n\n\n\n<li>Palace of Holyroodhouse<\/li>\n\n\n\n<li>Royal Yacht Britannia<\/li>\n<\/ul>\n\n\n\n<!-- Royal Edinburgh Ticket \u2013 Inline Booking Widget (Custom HTML) -->\n<!-- CSS-Pr\u00e4fix: retw- | Prim\u00e4rfarbe: #988344 | Stand: M\u00e4rz 2026 -->\n<!-- Einsatz: Startseite + Unterseiten | Kampagne: buy-widget -->\n<!-- TranslatePress-kompatibel: kein Inline-Markup in Flie\u00dftexten -->\n\n<style>\n.retw{max-width:620px;margin:32px auto;border-radius:14px;overflow:hidden;border:1px solid rgba(0,0,0,.1);box-shadow:0 2px 16px rgba(0,0,0,.07);font-family:inherit}\n.retw *{box-sizing:border-box;margin:0;padding:0}\n\n\/* === Header === *\/\n.retw-header{display:flex;align-items:center;justify-content:space-between;padding:18px 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24px;background:#988344;color:#fff!important;font-size:18px;font-weight:700;border-radius:8px;text-decoration:none!important;transition:background .2s ease,transform .1s ease;cursor:pointer;border:none;line-height:1.3}\na.retw-cta:hover{background:#7d6c37;color:#fff!important;text-decoration:none!important;transform:translateY(-1px)}\na.retw-cta svg{flex-shrink:0}\n\n\/* === Stornierungshinweis === *\/\n.retw-cancel{display:flex;align-items:center;gap:7px;margin-top:14px;font-size:12.5px;color:#999;justify-content:center}\n.retw-cancel svg{flex-shrink:0}\n\n\/* === Payment Badge === *\/\n.retw-payment{text-align:center;margin-top:16px}\n.retw-payment img{height:52px;width:auto;opacity:.7}\n\n\/* === Bewertung === *\/\n.retw-rating{display:flex;align-items:center;justify-content:center;gap:8px;margin-bottom:22px;flex-wrap:wrap}\n.retw-stars{display:flex;gap:2px}\n.retw-rating-text{font-size:14px;color:#555}\n.retw-rating-text strong{color:#1a1a1a}\n\n\/* === Responsive === *\/\n@media(max-width:480px){\n  .retw{margin:24px 12px;border-radius:12px}\n  .retw-header{padding:16px 18px;flex-direction:column;text-align:center;gap:8px}\n  .retw-header-right{text-align:center}\n  .retw-body{padding:20px 18px}\n  .retw-prices{grid-template-columns:repeat(3,1fr);gap:8px}\n  .retw-price-card{padding:12px 6px}\n  .retw-price-amount{font-size:19px}\n  .retw-price-label{font-size:12px}\n  a.retw-cta{font-size:17px;padding:15px 20px}\n}\n\n\/* === Full-Width Modus (optional: Klasse retw-full auf .retw setzen) === *\/\n.retw.retw-full{max-width:100%}\n<\/style>\n\n<div class=\"retw\">\n\n  <!-- Header -->\n  <div class=\"retw-header\">\n    <div class=\"retw-header-left\">\n      <div class=\"retw-header-name\">Royal Edinburgh Ticket<\/div>\n      <div class=\"retw-header-sub\">Valid for 48 hours<\/div>\n    <\/div>\n    <div class=\"retw-header-right\">\n      <div class=\"retw-header-price\">\u00a381<\/div>\n      <div class=\"retw-header-price-label\">per person<\/div>\n    <\/div>\n  <\/div>\n\n  <!-- Body -->\n  <div class=\"retw-body\">\n\n    <!-- Preistabelle -->\n    <div class=\"retw-prices\">\n      <div class=\"retw-price-card\">\n        <div class=\"retw-price-amount\">\u00a381<\/div>\n        <div class=\"retw-price-label\">Adults<\/div>\n        <div class=\"retw-price-age\">16 - 59 years<\/div>\n      <\/div>\n      <div class=\"retw-price-card\">\n        <div class=\"retw-price-amount\">\u00a376<\/div>\n        <div class=\"retw-price-label\">Senior citizens<\/div>\n        <div class=\"retw-price-age\">From 60 years<\/div>\n      <\/div>\n      <div class=\"retw-price-card\">\n        <div class=\"retw-price-amount\">\u00a343<\/div>\n        <div class=\"retw-price-label\">Children<\/div>\n        <div class=\"retw-price-age\">5 - 15 years<\/div>\n      <\/div>\n    <\/div>\n    <div class=\"retw-price-note\">Children under 5 years: free of charge (max. 2 per adult)<\/div>\n\n    <!-- USP-Liste -->\n    <ul class=\"retw-usps\">\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Edinburgh Castle - guaranteed entry\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        48-hour hop-on hop-off city tour\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Palace of Holyroodhouse included\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Royal Yacht Britannia included\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Digital voucher by e-mail\n      <\/li>\n    <\/ul>\n\n    <!-- Bewertung -->\n    <div class=\"retw-rating\">\n      <div class=\"retw-stars\">\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><defs><lineargradient id=\"retw-star-60\"><stop offset=\"60%\" stop-color=\"#988344\"\/><stop offset=\"60%\" stop-color=\"#ddd\"\/><\/lineargradient><\/defs><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"url(#retw-star-60)\"\/><\/svg>\n      <\/div>\n      <span class=\"retw-rating-text\"><strong>4,6 \/ 5<\/strong>&nbsp; - 800+ reviews<\/span>\n    <\/div>\n\n    <!-- Trennlinie -->\n    <hr class=\"retw-divider\">\n\n    <!-- CTA -->\n    <a href=\"https:\/\/www.tiqets.com\/en\/checkout\/tickets-fur-edinburgh-tickets-fur-die-koniglichen-attraktionen-hop-on-hop-off-bus-tour-p974952\/booking_details\/?partner=royalticket&amp;tq_campaign=buy-widget\" class=\"retw-cta\" rel=\"sponsored noopener\" target=\"_blank\">\n      <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\n      Buy your ticket now\n    <\/a>\n\n    <!-- Stornierungshinweis -->\n    <div class=\"retw-cancel\">\n      <svg width=\"14\" height=\"14\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#bbb\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/><line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/><\/svg>\n      The Royal Edinburgh Ticket cannot be cancelled\n    <\/div>\n\n    <!-- Payment Badge -->\n    <div class=\"retw-payment\">\n      <img decoding=\"async\" src=\"https:\/\/www.royaledinburghticket.com\/wp-content\/uploads\/2026\/03\/payment-badge.png\" alt=\"Payment methods: Visa, Mastercard, PayPal, Apple Pay\" loading=\"lazy\">\n    <\/div>\n\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How does the Royal Ticket work? With the Royal Edinburgh Ticket you can visit three top attractions in Edinburgh for free. You also get to use the hop-on hop-off buses for free. Buy the Royal Edinburgh Ticket online and show it on your phone at the start point of the city tour. The staff on site will arrange a time slot ticket for you for the Edinburgh ... <a title=\"Questions &amp; Answers\" class=\"read-more\" href=\"https:\/\/www.royaledinburghticket.com\/en\/faq\/\" aria-label=\"Read more about Questions &amp; Answers\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-72","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/pages\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":26,"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/pages\/72\/revisions"}],"predecessor-version":[{"id":384,"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/pages\/72\/revisions\/384"}],"wp:attachment":[{"href":"https:\/\/www.royaledinburghticket.com\/en\/wp-json\/wp\/v2\/media?parent=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}