{"id":72,"date":"2022-12-14T12:54:33","date_gmt":"2022-12-14T12:54:33","guid":{"rendered":"https:\/\/www.royaledinburghticket.com\/?page_id=72"},"modified":"2026-03-30T14:30:17","modified_gmt":"2026-03-30T14:30:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.royaledinburghticket.com\/pt\/faq\/","title":{"rendered":"Perguntas e respostas"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"0-wie-funktioniert-das-royal-ticket\">Como \u00e9 que o Royal Ticket funciona?<\/h2>\n\n\n\n<p>Com o Royal Edinburgh Ticket, pode visitar gratuitamente tr\u00eas das principais atrac\u00e7\u00f5es de Edimburgo. Tamb\u00e9m pode utilizar gratuitamente os autocarros hop-on hop-off.<\/p>\n\n\n\n<p>Compre o Royal Edinburgh Ticket online e apresente-o no seu telem\u00f3vel no ponto de partida da visita \u00e0 cidade. O pessoal no local reservar-lhe-\u00e1 um bilhete para o Edinburgh Castle. Pode utilizar os autocarros durante 48 horas a partir da primeira viagem. Pode visitar as outras atrac\u00e7\u00f5es em qualquer altura.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-26c0da61 gb-headline-text\" id=\"1-welche-attraktionen-sind-enthalten\">Que atrac\u00e7\u00f5es est\u00e3o inclu\u00eddas?<\/h2>\n\n\n\n<p>O Royal Edinburgh Ticket inclui quatro presta\u00e7\u00f5es:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>48 horas de autocarro hop-on\/hop-off<\/li>\n\n\n\n<li>Entrada gratuita no Edinburgh Castle<\/li>\n\n\n\n<li>Entrada gratuita no Palace of Holyroodhouse<\/li>\n\n\n\n<li>Entrada gratuita no Royal Yacht Britannia<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-0405aa48 gb-headline-text\" id=\"2-kann-ich-%C3%B6ffentliche-verkehrsmittel-nutzen\">Posso utilizar os transportes p\u00fablicos?<\/h2>\n\n\n\n<p>N\u00e3o, o Royal Edinburgh Ticket n\u00e3o lhe permite utilizar os transportes p\u00fablicos da cidade. No entanto, pode utilizar os autocarros hop-on\/hop-off do Edinburgh Bus Tours durante 48 horas.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-58cd1253 gb-headline-text\" id=\"3-spare-ich-geld-mit-dem-ticket\">Poupo dinheiro com o bilhete?<\/h2>\n\n\n\n<p>Sim, se utilizar todos os servi\u00e7os do Royal Edinburgh Ticket, poupar\u00e1 pelo menos 12,40 \u20ac em compara\u00e7\u00e3o com os bilhetes individuais dispon\u00edveis online. Se comprar os seus bilhetes no local, estes ser\u00e3o ainda mais caros. A poupan\u00e7a com o Royal Edinburgh Ticket \u00e9 ent\u00e3o ainda maior.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-df3026ac gb-headline-text\" id=\"4-wann-sollte-ich-das-ticket-kaufen\">Quando \u00e9 que devo comprar o bilhete?<\/h2>\n\n\n\n<p>Pode comprar o Royal Edinburgh Ticket em qualquer altura antes de viajar. Al\u00e9m disso, se j\u00e1 estiver em Edimburgo, pode comprar o bilhete na Internet e guard\u00e1-lo no seu telem\u00f3vel.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-e4bb7d52 gb-headline-text\" id=\"5-kann-ich-die-attraktionen-jederzeit-besuchen\">Posso visitar as atrac\u00e7\u00f5es em qualquer altura?<\/h2>\n\n\n\n<p>Pode visitar o Royal Yacht Britannia em qualquer altura com o seu bilhete. O iate est\u00e1 aberto de segunda a domingo. Pode tamb\u00e9m visitar o Palace of Holyroodhouse em qualquer altura durante o hor\u00e1rio de funcionamento. O pal\u00e1cio est\u00e1 fechado \u00e0s ter\u00e7as e quartas-feiras (exceto de 21\/05\/2026 a 14\/09\/2026). Para o Edinburgh Castle, receber\u00e1 um bilhete com reserva de hor\u00e1rio. S\u00f3 pode visitar o castelo durante esta faixa hor\u00e1ria.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-7862936c gb-headline-text\" id=\"6-gibt-es-ein-royal-ticket-f%C3%BCr-kinder\">Existe um Royal Ticket para crian\u00e7as?<\/h2>\n\n\n\n<p>Sim, existe um Royal Edinburgh Ticket reduzido para crian\u00e7as entre os 5 e os 15 anos. As crian\u00e7as com menos de 5 anos n\u00e3o necessitam de bilhete pr\u00f3prio.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7-kann-ich-das-ticket-f%C3%BCr-mehrere-reisende-kaufen\">Posso comprar o bilhete para mais do que um passageiro?<\/h2>\n\n\n\n<p>Sim, pode comprar tantos Royal Edinburgh Ticket quantos quiser num \u00fanico processo de reserva. Ap\u00f3s a reserva, pode reencaminhar os bilhetes para outros viajantes ou imprimi-los.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-b669aa70 gb-headline-text\" id=\"8-kann-ich-den-kauf-stornieren\">Posso cancelar a compra?<\/h2>\n\n\n\n<p>N\u00e3o, o Royal Edinburgh Ticket n\u00e3o \u00e9 reembols\u00e1vel. Reserve-o apenas quando as datas da sua viagem forem certas.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-8e6854a6 gb-headline-text\" id=\"9-wie-erreiche-ich-den-kundenservice\">Como posso contactar o servi\u00e7o de apoio ao cliente?<\/h2>\n\n\n\n<p>Se tiver alguma d\u00favida, contacte o servi\u00e7o de apoio ao cliente da Tiqets.com por correio eletr\u00f3nico (<a href=\"mailto:customerservice@tiqets.com\" target=\"_blank\" rel=\"noreferrer noopener\">customerservice@tiqets.com<\/a>), <a href=\"https:\/\/support.tiqets.com\/lang\/pt\/\" target=\"_blank\" rel=\"noopener nofollow\" title=\"Chat ou WhatsApp\">Chat ou WhatsApp<\/a>.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-e52012af gb-headline-text\" id=\"10-gibt-es-alternativen-zum-royal-ticket\">Existem alternativas ao Royal Ticket?<\/h2>\n\n\n\n<p>\u00c9 poss\u00edvel comprar bilhetes individuais para todas as atrac\u00e7\u00f5es:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hop-on-hop-off.net\/pt\/edimburgo\/\" target=\"_blank\" rel=\"noopener sponsored\" title=\"\">Autocarro hop-on hop-off de Edimburgo<\/a><\/li>\n\n\n\n<li>Edinburgh Castle<\/li>\n\n\n\n<li>Palace of Holyroodhouse<\/li>\n\n\n\n<li>Royal Yacht Britannia<\/li>\n<\/ul>\n\n\n\n<!-- Royal Edinburgh Ticket \u2013 Inline Booking Widget (Custom HTML) -->\n<!-- CSS-Pr\u00e4fix: retw- | Prim\u00e4rfarbe: #988344 | Stand: M\u00e4rz 2026 -->\n<!-- Einsatz: Startseite + Unterseiten | Kampagne: buy-widget -->\n<!-- TranslatePress-kompatibel: kein Inline-Markup in Flie\u00dftexten -->\n\n<style>\n.retw{max-width:620px;margin:32px auto;border-radius:14px;overflow:hidden;border:1px solid rgba(0,0,0,.1);box-shadow:0 2px 16px rgba(0,0,0,.07);font-family:inherit}\n.retw *{box-sizing:border-box;margin:0;padding:0}\n\n\/* === Header === *\/\n.retw-header{display:flex;align-items:center;justify-content:space-between;padding:18px 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24px;background:#988344;color:#fff!important;font-size:18px;font-weight:700;border-radius:8px;text-decoration:none!important;transition:background .2s ease,transform .1s ease;cursor:pointer;border:none;line-height:1.3}\na.retw-cta:hover{background:#7d6c37;color:#fff!important;text-decoration:none!important;transform:translateY(-1px)}\na.retw-cta svg{flex-shrink:0}\n\n\/* === Stornierungshinweis === *\/\n.retw-cancel{display:flex;align-items:center;gap:7px;margin-top:14px;font-size:12.5px;color:#999;justify-content:center}\n.retw-cancel svg{flex-shrink:0}\n\n\/* === Payment Badge === *\/\n.retw-payment{text-align:center;margin-top:16px}\n.retw-payment img{height:52px;width:auto;opacity:.7}\n\n\/* === Bewertung === *\/\n.retw-rating{display:flex;align-items:center;justify-content:center;gap:8px;margin-bottom:22px;flex-wrap:wrap}\n.retw-stars{display:flex;gap:2px}\n.retw-rating-text{font-size:14px;color:#555}\n.retw-rating-text strong{color:#1a1a1a}\n\n\/* === Responsive === *\/\n@media(max-width:480px){\n  .retw{margin:24px 12px;border-radius:12px}\n  .retw-header{padding:16px 18px;flex-direction:column;text-align:center;gap:8px}\n  .retw-header-right{text-align:center}\n  .retw-body{padding:20px 18px}\n  .retw-prices{grid-template-columns:repeat(3,1fr);gap:8px}\n  .retw-price-card{padding:12px 6px}\n  .retw-price-amount{font-size:19px}\n  .retw-price-label{font-size:12px}\n  a.retw-cta{font-size:17px;padding:15px 20px}\n}\n\n\/* === Full-Width Modus (optional: Klasse retw-full auf .retw setzen) === *\/\n.retw.retw-full{max-width:100%}\n<\/style>\n\n<div class=\"retw\">\n\n  <!-- Header -->\n  <div class=\"retw-header\">\n    <div class=\"retw-header-left\">\n      <div class=\"retw-header-name\">Royal Edinburgh Ticket<\/div>\n      <div class=\"retw-header-sub\">V\u00e1lido por 48 horas<\/div>\n    <\/div>\n    <div class=\"retw-header-right\">\n      <div class=\"retw-header-price\">\u00a381<\/div>\n      <div class=\"retw-header-price-label\">por pessoa<\/div>\n    <\/div>\n  <\/div>\n\n  <!-- Body -->\n  <div class=\"retw-body\">\n\n    <!-- Preistabelle -->\n    <div class=\"retw-prices\">\n      <div class=\"retw-price-card\">\n        <div class=\"retw-price-amount\">\u00a381<\/div>\n        <div class=\"retw-price-label\">Adultos<\/div>\n        <div class=\"retw-price-age\">16 - 59 anos<\/div>\n      <\/div>\n      <div class=\"retw-price-card\">\n        <div class=\"retw-price-amount\">\u00a376<\/div>\n        <div class=\"retw-price-label\">Cidad\u00e3os idosos<\/div>\n        <div class=\"retw-price-age\">A partir dos 60 anos<\/div>\n      <\/div>\n      <div class=\"retw-price-card\">\n        <div class=\"retw-price-amount\">\u00a343<\/div>\n        <div class=\"retw-price-label\">Crian\u00e7as<\/div>\n        <div class=\"retw-price-age\">5 - 15 anos<\/div>\n      <\/div>\n    <\/div>\n    <div class=\"retw-price-note\">Crian\u00e7as com menos de 5 anos: gr\u00e1tis (m\u00e1x. 2 por adulto)<\/div>\n\n    <!-- USP-Liste -->\n    <ul class=\"retw-usps\">\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Edinburgh Castle - entrada garantida\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Visita guiada de 48 horas \u00e0 cidade\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Palace of Holyroodhouse inclu\u00eddo\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Royal Yacht Britannia inclu\u00eddo\n      <\/li>\n      <li>\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"11\" fill=\"#988344\"\/><path d=\"M7 12.5l3 3 7-7\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        Voucher digital por correio eletr\u00f3nico\n      <\/li>\n    <\/ul>\n\n    <!-- Bewertung -->\n    <div class=\"retw-rating\">\n      <div class=\"retw-stars\">\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"#988344\"\/><\/svg>\n        <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\"><defs><lineargradient id=\"retw-star-60\"><stop offset=\"60%\" stop-color=\"#988344\"\/><stop offset=\"60%\" stop-color=\"#ddd\"\/><\/lineargradient><\/defs><path d=\"M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z\" fill=\"url(#retw-star-60)\"\/><\/svg>\n      <\/div>\n      <span class=\"retw-rating-text\"><strong>4,6 \/ 5<\/strong>&nbsp; - Mais de 800 coment\u00e1rios<\/span>\n    <\/div>\n\n    <!-- Trennlinie -->\n    <hr class=\"retw-divider\">\n\n    <!-- CTA -->\n    <a href=\"https:\/\/www.tiqets.com\/pt\/checkout\/tickets-fur-edinburgh-tickets-fur-die-koniglichen-attraktionen-hop-on-hop-off-bus-tour-p974952\/booking_details\/?partner=royalticket&amp;tq_campaign=buy-widget\" class=\"retw-cta\" rel=\"sponsored noopener\" target=\"_blank\">\n      <svg width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\n      Compre j\u00e1 o seu bilhete\n    <\/a>\n\n    <!-- Stornierungshinweis -->\n    <div class=\"retw-cancel\">\n      <svg width=\"14\" height=\"14\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#bbb\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/><line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/><\/svg>\n      O Royal Edinburgh Ticket n\u00e3o pode ser anulado\n    <\/div>\n\n    <!-- Payment Badge -->\n    <div class=\"retw-payment\">\n      <img decoding=\"async\" src=\"https:\/\/www.royaledinburghticket.com\/wp-content\/uploads\/2026\/03\/payment-badge.png\" alt=\"Formas de pagamento: Visa, Mastercard, PayPal, Apple Pay\" loading=\"lazy\">\n    <\/div>\n\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Como \u00e9 que o Royal Ticket funciona? Com o Royal Edinburgh Ticket, pode visitar gratuitamente tr\u00eas das principais atrac\u00e7\u00f5es de Edimburgo. Tamb\u00e9m pode utilizar gratuitamente os autocarros hop-on hop-off. Compre o Royal Edinburgh Ticket online e apresente-o no seu telem\u00f3vel no ponto de partida do passeio pela cidade. O pessoal no local ir\u00e1 arranjar-lhe um bilhete com hor\u00e1rio marcado para o Edinburgh ... <a title=\"Perguntas e respostas\" class=\"read-more\" href=\"https:\/\/www.royaledinburghticket.com\/pt\/faq\/\" aria-label=\"Leia mais sobre Perguntas e respostas\">Ler mais<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-72","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/pages\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":26,"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/pages\/72\/revisions"}],"predecessor-version":[{"id":384,"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/pages\/72\/revisions\/384"}],"wp:attachment":[{"href":"https:\/\/www.royaledinburghticket.com\/pt\/wp-json\/wp\/v2\/media?parent=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}